Quick answer
ChatGPT is useful for brainstorming content ideas, drafting captions, ad copy and emails, summarising research and planning calendars. Give it clear context about your business, audience, offer and tone, ask for several options, and always edit and fact-check before you publish.
Key takeaways
- Context in, quality out: describe your business and audience
- Ask for options, then pick and edit
- Use it for drafts and ideas, not final facts
- Keep a library of prompts that work for you
AI tools can save hours each week if you know what to ask. Here is how to get useful results.
The golden rule: give context
Start each chat with a short brief:
I run a bakery in Guwahati selling custom cakes and desserts. Customers are mostly families and young professionals aged 22 to 40. Our tone is warm and fun. We take orders on WhatsApp.
The more specific you are, the better the output.
20 prompts you can use
Content ideas
- “Give me 30 reel ideas for [business] for the next month, grouped into education, behind the scenes, customer proof and offers.”
- “List 15 questions customers ask before buying [product]. Turn each into a post idea.”
- “Suggest content for [festival] for a [business] in [city].”
Captions and hooks
- “Write five hooks under 10 words for a reel showing [topic].”
- “Write a caption for this post: [description]. End with a call to action to WhatsApp us.”
- “Rewrite this caption in simpler words and make it shorter: .”
Ads
- “Write five Meta ad headlines for [offer], under 40 characters.”
- “Write three ad primary texts for [audience], each with a different angle: price, quality, speed.”
Website and SEO
- “Write an FAQ section for a [service] page with eight common questions.”
- “Suggest a title and meta description for a page about [topic] in [city].”
- “Outline a blog post answering [question], with H2 headings.”
Emails and WhatsApp
- “Write a short WhatsApp broadcast announcing [offer], friendly and under 60 words.”
- “Write a follow-up message for a lead who asked for a quote but did not reply.”
Research
- “Summarise the pros and cons of [option A] vs [option B] for a small business.”
- “What objections might a customer have about [product], and how can I answer them?”
Planning
- “Create a monthly content calendar table with date, format, topic and caption idea.”
- “Turn this list of notes into a clear one-page plan: [notes].”
Editing
- “Check this text for grammar and make it clearer: [text].”
- “Translate this caption into Hindi and Assamese, keeping it natural.”
- “Make this paragraph sound less formal.”
Always check
AI can be confidently wrong. Check prices, dates, facts and claims. Read is AI-written content bad for SEO.
More tools
See our list of AI tools for small business marketing.
