Telecalling outsourcing services
Outsource your telecalling to 600+ trained callers
Inbound and outbound calling for lead generation, onboarding, follow ups, feedback and support, in 16 Indian languages, with daily reports.
Get a telecalling quote
Tell us about your calls. We’ll send a plan with team size, languages and cost.
- Assamese, Bengali, Hindi, Tamil, Telugu and 11 more languages
- CRM tracking, QA audits and call recordings
- Trusted by Amazon Pay across 15 states
- trained telecallers
- 600+
- Indian languages
- 16
- minutes of talk time a month
- 72,000+
Trusted by Samsung, Zomato, Amazon Pay and 100+ brands across India
At a glance
Last updated
- What
- Telecalling outsourcing by Cygnus Marketing
- Who it is for
- Brands, companies and agencies that need reach and on-ground execution
- Where
- Guwahati, Assam, all of Northeast India and brands across India, managed online
- How it works
- Brief and script → Train the team → Call and track → Report and improve
- Proof
- Amazon Pay: 600+ trained telecallers · rated 4.8 on Google
- Start with
- A short call, then a clear plan and quote
Running calls in house is hard
- Hiring and training never stops.Callers leave just as they get good.
- Customers speak many languages.Your team speaks two.
- Leads go cold.Nobody calls them back on time.
- No clear reports.You can’t see what happened on the calls.
We take the whole calling desk off your hands.
What our calling team handles
Set up for your product, script and languages.
- Outbound lead callsCalling your leads fast, while they are still interested.
- Onboarding and KYCHelping new users sign up, verify and start using your app.
- Sales follow upsProduct information and reminders that move people to buy.
- Feedback and surveysCalls that collect honest answers and ratings.
- Inbound supportA trained team answering your customer calls.
- 16 languagesHindi, Tamil, Telugu, Bengali, Marathi, Assamese and more.
- CRM and QA auditsEvery call tracked, checked and improved.
- Daily reportsCall counts, outcomes and recordings, every day.
How we set it up
Live in days, not months.
Brief and script
We learn your product and write the call script with you.
Train the team
Callers are trained on your product in every language you need.
Call and track
Calls run on a CRM, with QA audits on recordings.
Report and improve
Daily reports, and scripts that get better every week.
Telecalling at scale
Amazon Pay trusted us with users across India.
Get a telecalling quote. It takes 30 seconds.
Get my quoteWhat clients say on Google
4.828 Google reviews
See all reviews-
★★★★★ Google review
Highly recommend Cygnus Marketing. Their team is incredibly professional, creative, and results-driven. They have made a massive difference in our marketing efforts, and the communication has been top-notch throughout our partnership. Five stars well deserved.
Deep DekaLocal Guide
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★★★★★ Google review
I’ve had a fantastic experience working with Cygnus Marketing. They have been instrumental in scaling my brand’s reach through highly targeted Meta Ads and expert management of our social accounts. What really sets them apart is their content creation; the video quality and editing are top-tier and have significantly boosted our engagement. I am incredibly satisfied with the results and would highly recommend their services to anyone looking to level up their social media presence.
Rohit Jain
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★★★★★ Google review
Cygnus Marketing has completely transformed the way I look at marketing, their ideas are fresh, impactful, and results-driven. Truly one of the most professional and creative teams I’ve ever worked with!
Bibek Saha
Questions, answered
Still curious? Ask us directly.
Which languages can your telecallers speak?
We cover 16 Indian languages, including Hindi, Tamil, Telugu, Bengali, Marathi and Assamese.
Do you handle inbound and outbound calls?
Yes. We run outbound lead, onboarding, follow up and survey calls, and inbound support lines.
How do we track the calls?
Every campaign runs on a CRM with daily reports and call recordings, and our QA team audits calls regularly.
How is telecalling outsourcing priced?
It depends on call volume, languages and hours. Share your needs and we’ll send a clear quote.
How fast can you start?
We’re known for a 3 day set-up time from a confirmed brief and script.
Is our customer data safe?
Data is used only for your campaign, shared on a need to know basis with the calling team, and handled as agreed in your contract.
Hand over your calls. Keep the results.
Tell us about your calling needs. We’ll send a plan with team size, languages and cost.